I really thought about that old quote the other day, “You can lead a horse to water, but you can’t make him drink it.” when my client blamed me for selecting the wrong paint color! And I thought to myself: HUH, what went wrong here?
Before the walls were painted my client gave me a magazine picture of what she wanted. I matched the paint color based on the overall style of the room, and did a few test samples for her to approve. Then once I got her approval on a color, I had my painters go ahead and paint the place.
However, I got a call that same day and the client hated the color! So I drove there at 7am the next morning to see what had happened. I walked in a bit confused because the color looked beautiful and it was exactly what I had planned for the design, but she was not happy with it.
Well obviously I want my clients to love the selections I make, whether it’s paint or furniture, and so I told her that I would try some other samples and reselect.
After weeks of testing samples, my client selected a color she liked. We had it painted and she was thrilled with the color. Keep in mind that this color hadn’t related AT ALL to the color from the magazine clip she originally showed me.
I remember this from Patti Stanger on’ “The Millionaire Matchmaker”. She always talks about how she can bring the perfect woman to you, but she can’t force you to fall in love with her, especially if you are not open to changing your old ways.
So to go back to my title of this blog…here is what I am talking about. Sometimes you hire a professional with the intensions of letting them do their job. In my case, I create the complete vision for a space down to every last detail. I guess what happened here is a case of not being ready to accept someone else making decisions and not willing to give up the control. Therefore I can’t expect each client to fall in love with what I create for them…C’est la vie!